GENERAL. THE FOLLOWING TERMS AND CONDITIONS APPLY TO ORDERS PLACED BY A CUSTOMER, HEREINAFTER REFERRED TO AS “YOU”, WITH "MATILDA KNOWS", A BRAND BELONGING TO UAB "SONDEFLOR", A COMPANY ESTABLISHED AND OPERATING UNDER THE LAWS OF THE REPUBLIC OF LITHUANIA, LEGAL ENTITY CODE 304044506, REGISTERED OFFICE VEIVERIŲ G. 9B-41, LT-11346 VILNIUS, LITHUANIA, HEREINAFTER REFERRED TO AS “SON DE FLOR” OR “WE”, AT WWW.MATILDAKNOWS.COM. BY USING OUR WEBSITE AND/OR PLACING AN ORDER ON IT, YOU ENTER INTO AGREEMENT WITH SON DE FLOR AND CONSENT TO BE UNRESERVEDLY BOUND BY THESE TERMS AND CONDITIONS, HAVING READ THEM. PLEASE MAKE SURE YOU HAVE READ AND UNDERSTOOD THE TERMS AND CONDITIONS BEFORE PLACING YOUR ORDER. WE OFFER PRODUCTS FOR SALE ON OUR WEBSITE EXCLUSIVELY TO ADULT USERS OF THE WEBSITE WHO ARE AT LEAST EIGHTEEN (18) YEARS OF AGE. BY PLACING AN ORDER THROUGH THE WEBSITE, YOU WARRANT THAT YOU ARE AT LEAST 18 YEARS OLD AND ARE LEGALLY CAPABLE OF ENTERING INTO BINDING CONTRACTS. THESE TERMS AND CONDITIONS MAY BE MODIFIED WITHOUT ANY PRIOR NOTICE, SO WE ASK TO CONSULT THEM PERIODICALLY. THE TERMS AND CONDITIONS THAT WILL BE APPLICABLE TO YOUR ORDER WILL BE THOSE ON WWW.MATILDAKNOWS.COM AT THE TIME YOU PLACE AN ORDER.

PRICES AND SHIPPING FEES. FOR ORDERS PLACED WITHIN THE EU, ALL PRICES SHOWN AT WWW.MATILDAKNOWS.COM INCLUDE THE APPLICABLE VALUE-ADDED TAX, HEREINAFTER REFERRED TO AS VAT, RATE. IF YOUR ORDER IS BEING DELIVERED OUTSIDE OF THE EU, VAT WILL NOT BE CHARGED, HOWEVER THE SELLING PRICE WILL REMAIN THE SAME. SHIPPING FEES ARE NOT INCLUDED INTO THE PRICE AND WILL BE ADDED TO YOUR ORDER DURING THE CHECK-OUT PROCESS. SHIPPING FEES ARE BASED ON THE SIZE/WEIGHT OF YOUR ORDER AND ITS DESTINATION. 

PLACING AN ORDER/CONCLUSION OF CONTRACT. TO PLACE AN ORDER, PLEASE FOLLOW THE ONLINE PURCHASING PROCEDURE AND CLICK ON “COMPLETE ORDER”. YOU ARE LEGALLY BOUND BY YOUR ORDER FROM THE MOMENT YOU ACCEPT THE ONLINE OFFER OF SON DE FLOR AND THE CONDITIONS THEREBY DETERMINED HAVE BEEN SATISFIED (ONCE THE ORDER HAS BEEN PLACED AND PAYMENT CONFIRMED ON THE WEBSITE).

ORDER CONFIRMATION. YOU WILL GET AN IMMEDIATE CONFIRMATION OF AN ORDER THAT YOU HAVE PLACED ON YOUR SCREEN AT THE END OF THE CHECKOUT PROCESS, IN ADDITION AN EMAIL CONFIRMATION OF YOUR ORDER WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE PROVIDED US WITH. ONCE YOUR ORDER IS DISPATCHED, YOU WILL RECEIVE AN EMAIL INDICATING YOUR TRACKING NUMBER TO CHECK THE STATUS OF YOUR SHIPMENT. IF FOR ANY REASON WE ARE UNABLE TO EXECUTE YOUR ORDER, WE WILL INFORM YOU AT THE EARLIEST CHANCE. IF WE HAVE ALREADY RECEIVED PAYMENT FOR SUCH ORDER, WE WILL REFUND THE APPLICABLE AMOUNT.